You need to confirm whether the payment is completed successfully.

If it's paid successfully, please send the Txid (as known as transaction hash, which is vital information for us to track your payment) to our support team via the popup chat box on our website or email: [email protected] to help you check what the situation is.

If confirmed that we've received your payment successfully but no GB/plan arrives, we will help you activate the plan / add GB(s) to your account.